About the Project
We are looking for a Middle Account Manager to build and develop long-term relationships with mid-size and growing client accounts, ensure smooth delivery, and contribute to revenue growth.
Responsibilities
- Build and maintain strong, long-term relationships with assigned clients;
- Identify client needs and support upsell and cross-sell initiatives;
- Ensure smooth service delivery in close cooperation with engineering teams.
- Monitor account health, client satisfaction, and operational performance;
- Proactively identify risks and escalate them when necessary;
- Conduct regular check-ins and performance review meetings with clients.
- Support commercial discussions and contract renewal processes;
- Contribute to revenue growth through account development initiatives.
Ideal Candidate
- 2+ years of experience in Account Management or a related role;
- Proven experience in managing commercial conversations and supporting upsell initiatives;
- Strong communication and relationship-building skills;
- Ability to understand client business needs and translate them into clear, actionable requests for delivery teams;
- Experience working with cross-functional teams (delivery, finance, recruitment);
- Strong problem-solving skills and a client-oriented mindset;
- English level: Upper-Intermediate or higher.
What you’ll get
And some fringe benefits to make you feel happier
Language & sports classes compensation
Corporate remote office to combine work & travel
Cool Project Department (R&D) for testing crazy tech ideas live
ElifTech IT School to share your knowledge & try yourself as a mentor
Don't hesitate. Take a step to join us!
Submit your CV and we will contact you as soon as we have something interesting for you.