FlowTrack

Automated logistics operations platform with real-time control and AI-driven document validation

A production-ready logistics operations platform that centralizes order, route, driver, and fleet management while automating delivery confirmation through AI-driven document validation. The system unifies previously disconnected workflows into a single web platform with real-time synchronization across orders, routes, vehicles, and drivers. A core component is an AI-powered document validation service that analyzes uploaded delivery waybills, detects required elements such as signatures and stamps, and confirms delivery completion automatically. The validation flow combines image analysis and LLM-based checks and returns structured results to the platform in real time. The solution was built with secure, role-based access and multi-factor authentication, supports multiple user roles, and provides live operational visibility. It was designed as a scalable foundation, ready for further analytics, automation, and optimization use cases.

  • Industry

    gear AI
  • Headquarters

    globe USA
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Services we provided

  • Product discovery and solution design
  • Custom logistics platform development
  • Backend and frontend engineering
  • AI-powered document validation implementation
  • Security and access control architecture
  • Data modeling and real-time synchronization
  • Quality assurance and production readiness

About the Client

The client operates company-owned logistics and delivery operations requiring centralized control over orders, routes, drivers, vehicles, and delivery confirmations. Their teams needed a single operational system to replace fragmented coordination, improve visibility, and reduce manual effort across daily logistics workflows.

Challenge

The client managed logistics operations through disconnected tools and manual processes. Order tracking, route planning, driver and vehicle assignment, and delivery confirmation required constant manual coordination, increasing the risk of errors and delays. A major operational bottleneck was document verification. Delivery confirmation relied on manually reviewing signed and stamped waybills submitted by drivers, which slowed down workflows, introduced human error, and limited real-time visibility into delivery completion. At the same time, the system needed to meet higher security standards to protect operational and business data while supporting multiple user roles across the organization.

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Solution

  • Centralized logistics management platform

    We built FlowTrack as a web-based platform that unifies order management, route planning, fleet and driver management, real-time tracking, and secure access control into a single operational system.

  • AI-powered document validation

    To eliminate manual document checks, we implemented an AI-driven validation flow that automatically verifies delivery documents uploaded by drivers, confirming the presence of required elements such as signatures and stamps and notifying managers in real time.

Features delivered

  • Secure access with multi-factor authentication

    Implemented MFA using authenticator apps and email verification to protect sensitive operational data.

  • Orders management

    Creation, assignment, and real-time tracking of delivery orders from initiation through completion.

  • Route management

    Route creation and optimization with clear linkage between orders, routes, drivers, and vehicles.

  • Driver and vehicle management

    Centralized management of drivers and fleet assets, including assignment, availability, and status tracking.

  • End-to-end assignment visibility

    Clear linkage between order, route, driver, and vehicle to ensure accountability and operational clarity.

  • AI-powered document validation

    LLM-based image analysis automatically verifies uploaded waybills for required signatures and stamps, reducing manual checks and accelerating confirmation.

  • Real-time status tracking

    Live updates across orders, routes, and deliveries to improve control and decision-making.

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Key results and business value

  • Reduced manual coordination

    Centralized workflows eliminated fragmented tools and manual status updates.

  • Faster delivery confirmation

    Automated document validation significantly reduced the time required to verify completed deliveries.

  • Improved operational visibility

    Real-time tracking across orders, routes, drivers, and vehicles enabled better control and faster issue resolution.

  • Higher data security

    Multi-factor authentication and role-based access protected sensitive logistics data.

  • Scalable foundation

    The platform is ready for further expansion, analytics, and advanced optimization features.

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What happens after you get in touch?

  • Intro call

    During a 30-minute meeting, our domain expert dives into your business and describes the steps for future collaboration.

  • Free discovery workshop

    Together with you, we clarify the requirements and define the user flow, feature list, and project risks. After that, we set up an engagement process to make your journey smooth.

  • Project planning

    Based on the info gathered and your business objectives, we provide the implementation plan, timelines and estimations for your project.