- Project Discovery
- Web Development
- Mobile App Development
- UI/UX Design
Apps for Pet Care
Apps for pet care with real-time updates, appointment management, and prescription refills
The project involved the development of a comprehensive digital solution for pet care facilities and pet owners aimed at improving communication and services within the pet care industry. The mobile app served as a central hub for pet owners to receive real-time updates about their pets' care at veterinary facilities, enabling appointment requests and prescription refills. Web platforms included a superadmin platform for facility management and a clinic platform for appointment and prescription management. An iPad app was tailored for clinic staff to efficiently manage pet appointments and provide immediate updates to pet owners.
By combining real-time communication, appointment management, and community engagement features, the solution enhances the pet care experience for both pet owners and veterinary professionals, fostering a sense of trust, convenience, and community within the pet care ecosystem.
Industry
Pet CareHeadquarters
US
Services we provided
About the client
Our client is a startup founded by an entrepreneur passionate about pets and determined to innovate the pet care industry. With a vision for digital transformation within the pet care industry, the company aims to revolutionize the way pet owners interact with veterinary hospitals and engage with each other. As a solo endeavor, the client embodies innovation and dedication, seeking to bridge the gap between pet care facilities and pet owners through the development of cutting-edge technology. Client's ultimate goal is to digitize communication channels, enhance the pet care experience, and create a thriving social network where pet enthusiasts can connect, share experiences, and support one another.
Challenge
The client had previously engaged with a vendor whose work did not meet expectations. The primary challenge was twofold: firstly, to redefine the scope for developing a new cross-platform mobile app on React Native, and secondly, to improve the backend infrastructure for improved efficiency and performance. Another significant challenge was the need to integrate various features while ensuring a smooth transition from the previous vendor's work. Overall, the challenge revolved around refining the project scope, modernizing the technology stack, and aligning the UI/UX design with client expectations to deliver an intuitive and user-friendly solution that met the evolving needs of the pet care industry.
Solution
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Project Discovery
A two-week discovery phase was conducted to analyze the current system, make a breakdown of features for mobile apps, refine requirements for code refactoring and improvements of back-end, and update designs. The new mobile app was built with updated designs, ensuring enhanced user experience and interface appeal. All client requests for new and updated functionality were implemented, alongside significant improvements to the system's efficiency, stability, and performance. The solution was designed to meet the diverse needs of both pet owners and veterinary facilities, with a focus on real-time communication, appointment management, and community engagement.
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Superadmin Web Platform
The superadmin web platform serves as a centralized hub for managing pet care facilities. It enables administrators to create and configure new facilities efficiently, streamline operations, and oversee the entire network of participating clinics.
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Web Platform for Pet Clinics
Designed specifically for pet clinics, the web platform provides essential features for managing appointments, prescriptions, and pet care services. Clinic staff can efficiently schedule appointments, send notifications, manage patient records, and communicate with pet owners. The platform offers a user-friendly interface tailored to the unique needs of veterinary professionals, enhancing productivity and efficiency.
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Mobile App for Pet Owners
The mobile app provides real-time updates on the pets' care while they are at veterinary facilities. Pet owners can receive notifications about their pets' status, request new appointments, and refill prescriptions conveniently from their smartphones. Additionally, the app facilitates communication among pet owners, allowing them to create posts, share experiences, and connect with like-minded individuals in the pet owner community.
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iPad App for Clinic Staff
Tailored specifically for clinic staff, the iPad app enhances communication and efficiency within veterinary facilities. Staff can use the app at reception desks and inside surgery areas to send immediate updates to pet owners about their pets' status and care. The app streamlines appointment management, facilitates seamless communication between staff members, and ensures timely updates for pet owners, enhancing overall patient care and satisfaction.
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UI/UX Design
The UI/UX design focused on simplicity, clarity, and efficiency. Intuitive navigation, clean layouts, and intuitive controls were implemented to facilitate easy facility management and prioritized ease of use and accessibility for veterinary professionals. Clear navigation, logical workflows, and responsive design elements were employed to streamline appointment management and patient care processes and ensured that the app remained accessible and usable in fast-paced environments such as reception desks or surgery areas. For the mobile app, the team focused on creating a visually appealing and intuitive user interface that resonated with pet owners. The UI/UX design featured modern aesthetics, intuitive navigation, and user-focused interactions to enhance user engagement and satisfaction.
Features delivered
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Pet Profiles
Users can create and manage profiles for their pets, including essential information such as name, breed, age, and medical history.
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Pet Parents, Co-Parents, and Supporters Functionality
Pet owners can designate other individuals as co-parents or supporters, allowing them to collaborate in managing the pet's care and receiving updates.
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Newsfeed
The app features a newsfeed where pet owners can stay updated on relevant information, announcements, and community events.
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Pet Activity Tracking
Users can track their pet's activities, such as exercise, feeding schedules, and medication reminders, to ensure their well-being.
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Pet Actions (Appointments, Prescription Refills)
Pet owners can conveniently schedule appointments with veterinary hospitals and request prescription refills through the app, streamlining the process of managing their pet's healthcare.
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Pet Appointments Tracking Board
Designed specifically for clinic staff, the iPad app provides a centralized dashboard for tracking pet appointments. Staff members can view and manage appointment schedules, update statuses, and communicate with pet owners in real time, ensuring efficient and organized appointment management within the clinic.
Key results and business value
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Digitized Operations
The developed apps contributed to significant improvements in operational efficiency for pet care facility administrators. By centralizing facility management tasks, such as creating new facilities, managing appointments, and assigning staff roles, administrators were able to streamline operations and reduce administrative overhead. In addition, the apps facilitated seamless communication and collaboration among pet care facility administrators, staff members, and pet owners.
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Digitized Communication
The implementation of the mobile app, web platform, and iPad app facilitated digitized communication between veterinary hospitals and pet owners. Real-time updates, appointment requests, and prescription refills were seamlessly managed, improving communication efficiency and convenience for both parties.
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Establishment of a Social Network
The integration of social networking features within the mobile app allowed pet owners to connect, interact, and share experiences with one another. This fostered a sense of community within the pet owner community, enabling them to support and learn from each other.
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Improved System Efficiency, Stability, and Performance
Through the modernization of the technology stack, optimization of backend infrastructure, and implementation of cross-platform mobile apps using React Native, the overall system experienced enhanced efficiency, stability, and performance. This ensured smooth operations and minimized disruptions for both pet owners and pet care facility staff.
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Enhanced User Experience
The project led to a significant enhancement in user experience and interface appeal for both pet owners and pet care facility staff. Modernized designs, intuitive navigation, and responsive interfaces were implemented across all platforms, resulting in a more engaging and user-friendly experience.
Technology we used
Development
Design
