- Project Discovery
- Web Development
- Mobile App Development
- UI/UX Design
Apps for Pet Care
Apps for pet care with real-time updates, appointment management, and prescription refills
The project involved the development of a comprehensive digital solution for pet care facilities and pet owners aimed at improving communication and services within the pet care industry. The mobile app served as a central hub for pet owners to receive real-time updates about their pets' care at veterinary facilities, enabling appointment requests and prescription refills. Web platforms included a superadmin platform for facility management and a clinic platform for appointment and prescription management. An iPad app was tailored for clinic staff to efficiently manage pet appointments and provide immediate updates to pet owners.
By combining real-time communication, appointment management, and community engagement features, the solution enhances the pet care experience for both pet owners and veterinary professionals, fostering a sense of trust, convenience, and community within the pet care ecosystem.
Industry
Pet CareHeadquarters
US
Services we provided
About the client
Our client is a startup founded by an entrepreneur passionate about pets and determined to innovate the pet care industry. With a vision for digital transformation within the pet care industry, the company aims to revolutionize the way pet owners interact with veterinary hospitals and engage with each other. As a solo endeavor, the client embodies innovation and dedication, seeking to bridge the gap between pet care facilities and pet owners through the development of cutting-edge technology. Client's ultimate goal is to digitize communication channels, enhance the pet care experience, and create a thriving social network where pet enthusiasts can connect, share experiences, and support one another.
Challenge
The client had previously engaged with a vendor whose work did not meet expectations. The primary challenge was twofold: firstly, to redefine the scope for developing a new cross-platform mobile app on React Native, and secondly, to improve the backend infrastructure for improved efficiency and performance. Another significant challenge was the need to integrate various features while ensuring a smooth transition from the previous vendor's work. Overall, the challenge revolved around refining the project scope, modernizing the technology stack, and aligning the UI/UX design with client expectations to deliver an intuitive and user-friendly solution that met the evolving needs of the pet care industry.
Solution
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Project Discovery
After a two-week discovery, we shipped a redesigned mobile app with all requested features, boosting efficiency, stability, and performance, and adding real-time messaging, appointments, and community for pet owners and clinics.
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Superadmin Web Platform
The superadmin web platform serves as a centralized hub for managing pet care facilities. It enables administrators to create and configure new facilities efficiently, streamline operations, and oversee the entire network of participating clinics.
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Web Platform for Pet Clinics
Built for veterinary clinics, the web platform streamlines scheduling, prescriptions, records, and owner communication, delivering a clinic-friendly UI that boosts productivity.
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Mobile App for Pet Owners
The mobile app delivers real-time care updates from the clinic—status alerts, easy appointment requests, and prescription refills, right on your phone. It also includes a community feed where pet owners post, share experiences, and connect.
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iPad App for Clinic Staff
Built for veterinary teams, the iPad app streamlines in-clinic workflows: front desk and surgical staff send real-time status updates to owners, manage appointments, and coordinate seamlessly, improving patient care and satisfaction.
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UI/UX Design
We designed for simplicity and speed. For clinic apps, clear navigation, clean layouts, and responsive controls streamline scheduling and patient care, even in fast-paced reception and surgery settings. For the consumer app, modern visuals and intuitive flows tailored to pet owners drive engagement and satisfaction.
Features delivered
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Pet Profiles
Users can create and manage profiles for their pets, including essential information such as name, breed, age, and medical history.
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Pet Parents, Co-Parents, and Supporters Functionality
Pet owners can designate other individuals as co-parents or supporters, allowing them to collaborate in managing the pet's care and receiving updates.
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Newsfeed
The app features a newsfeed where pet owners can stay updated on relevant information, announcements, and community events.
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Pet Activity Tracking
Users can track their pet's activities, such as exercise, feeding schedules, and medication reminders, to ensure their well-being.
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Pet Actions (Appointments, Prescription Refills)
Pet owners can conveniently schedule appointments with veterinary hospitals and request prescription refills through the app, streamlining the process of managing their pet's healthcare.
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Pet Appointments Tracking Board
Designed specifically for clinic staff, the iPad app provides a centralized dashboard for tracking pet appointments. Staff members can view and manage appointment schedules, update statuses, and communicate with pet owners in real time, ensuring efficient and organized appointment management within the clinic.
Key results and business value
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Digitized Operations
The apps markedly improved admin efficiency by centralizing facility setup, appointment scheduling, and staff assignments, cutting overhead. Built-in communication also streamlined coordination among administrators, staff, and pet owners.
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Digitized Communication
The implementation of the mobile app, web platform, and iPad app facilitated digitized communication between veterinary hospitals and pet owners. Real-time updates, appointment requests, and prescription refills were seamlessly managed, improving communication efficiency and convenience for both parties.
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Establishment of a Social Network
The integration of social networking features within the mobile app allowed pet owners to connect, interact, and share experiences with one another. This fostered a sense of community within the pet owner community, enabling them to support and learn from each other.
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Improved System Efficiency, Stability, and Performance
Through the modernization of the technology stack, optimization of backend infrastructure, and implementation of cross-platform mobile apps using React Native, the overall system experienced enhanced efficiency, stability, and performance. This ensured smooth operations and minimized disruptions for both pet owners and pet care facility staff.
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Enhanced User Experience
The project led to a significant enhancement in user experience and interface appeal for both pet owners and pet care facility staff. Modernized designs, intuitive navigation, and responsive interfaces were implemented across all platforms, resulting in a more engaging and user-friendly experience.
Technology we used
Development
Design
